Customer Care
Returns & Exchanges
Returns Policy
Returns: We do not accept returns, except in cases where the item arrives damaged.
Exchanges Policy
Exchanges: Exchanges are accepted within 2 days of receiving your order. Items must be in their original condition and unworn.
Contact & Assistance
If your item arrived damaged or you need to coordinate an exchange within 2 days of receipt, please contact our team:
- Phone / WhatsApp: +977 984-5386375
- Instagram Direct: @deanaharlande
- Boutique Address: Signature House, Jhamsikhel - Pulchowk Marg, Lalitpur 44700, Nepal (Tuesday – Sunday, 12:00 PM – 7:30 PM)
For further inquiries, visit our Contact Page or view our Shipping & Delivery Information.

