Terms of Service

Welcome to Deana Harlande. By accessing our website, purchasing our collections, or utilizing our bespoke services, you agree to be bound by the following Terms of Service. Please read these terms carefully, as they govern your relationship with our brand.

Bespoke and Made-to-Order Items

At Deana Harlande, many of our garments are crafted specifically to your measurements and preferences. For all bespoke and made-to-order items:

• Production commences only after full payment and confirmation of measurements.
• Due to the customized nature of these garments, orders cannot be cancelled once production has begun.
• Estimated delivery timelines are provided as a guide and may be subject to minor delays due to the artisanal crafting process.

Membership Tiers and Privileges

Our membership program (Regular, Loyal, Premium, VIP) is designed to reward our esteemed clientele. Deana Harlande reserves the right to:

• Modify tier thresholds, benefits, and evaluation criteria at any time.
• Revoke membership privileges in the event of policy violations or fraudulent activity.
• Grant discretionary VIP status based on brand alignment and invitation.

Intellectual Property

All content on this website, including but not limited to designs, photography, text, and logos, is the exclusive property of Deana Harlande. Any unauthorized reproduction, distribution, or commercial use is strictly prohibited and protected by international copyright laws.

Limitation of Liability

Deana Harlande shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is strictly limited to the purchase price of the item in question.